Logitonix Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect non-sensitive and minimal personal information to improve our services and user experience.
a) Information You Provide Voluntarily
You may provide information when you:
- Fill out a contact or inquiry form
- Subscribe to our email updates
- Use live chat or book a consultation
This may include:
- Name
- Email address
- Company name (optional)
- Project or inquiry details
b) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Device and operating system information
This data is collected using tools such as Google Analytics and is used only for research, analytics, and website improvement purposes.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and requests
- Provide consultations or services
- Improve website performance and user experience
- Analyze website traffic and usage patterns
- Send occasional updates or communications (only if you opt in)
We do not sell, rent, or trade your personal information.
3. Live Chat & Communication Tools
Our website may use live chat tools to assist visitors in real time.
Messages shared through live chat may be stored temporarily for:
- Customer support
- Service improvement
- Internal review
We recommend not sharing sensitive personal or confidential information through live chat.
4. Email Subscriptions
If you subscribe to our email list:
- You will receive updates, insights, or service-related communication
- You can unsubscribe at any time using the link provided in our emails
We respect your inbox and do not send spam.
5. Cookies & Analytics
We use cookies and similar tracking technologies to:
- Understand website usage
- Improve content and performance
- Analyze traffic through Google Analytics
You can disable cookies through your browser settings if you prefer.
6. Data Security
We take reasonable technical and organizational measures to protect your information from:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
However, no method of transmission over the internet is 100% secure.
7. Third-Party Services
We may use trusted third-party tools and services such as:
- Google Analytics
- Email communication platforms
- Live chat services
These third parties have their own privacy policies and are responsible for their practices.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for communications
To exercise these rights, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: contact@bcup.logitonix.com